Known issues
- The homepage video in the header is always muted and has a button to control playback, although alt text is provided there is no audio track or captions.
- The consistency of heading levels of some pages may vary depending on content.
- Some images across the site may lack alt-text or context.
- Some button labels in the main content may be too generic and repeated.
- Services pages have a secondary navigation for multi-level sub-pages which is labelled as a navigational element but may not be optimally placed in the page structure.
Third party content
- Some videos are hosted via YouTube, these have auto-generated captions and may not accurately reflect the audio or text shown on screen.
- Independent customer reviews are provided by VetHelpDirect and are added into the content of our site pages via a script, the structure and labelling inside these areas may be difficult to navigate and understand.
- Factsheets, Poisons Guide, Symptom Checker are also provided by VetHelpDirect and its content is added to our pages in a frame (which are labelled) but the generated content may be difficult to navigate and understand.