Ordering repeat prescriptions
Guidelines
- Prescriptions will be dispensed to registered clients and animals with the practice on ongoing medication.
- Your current medication will have a label showing the details of the drug and the strength needed to fill in the form on-line. If there is a problem or error with the request the practice will endeavour to contact you so please complete current contact details.
- Your prescription will be prescribed 48 working hours after it is placed.
- If your pet is due a check-up – this is medication and patient dependent every 3 to 12-month intervals to comply with legislation - we will be unable to dispense the prescription until that has been arranged. If there is a problem with this then we may give you enough medication to get your pet through to the appointment time.
- If you are ordering a Written Prescription the 48-hour rule still applies and there is an administration fee for this.
- Prescription requests will be checked at 8.30 am daily at the practice from on-line forms.
- Once the prescription is ready for collection the practice will contact you via text message or email
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