Please allow a minimum of 48hrs notice when requesting repeat medications. To keep costs to a minimum we try to avoid holding excessive stock on the premises and typically must order medicines from our supplier.
We are only able to prescribe medicines to animals that are under the care of our veterinary practice. This typically means that your pet must have been assessed by a veterinary surgeon and the medication(s) discussed within the last 3 months.
In situations where we have not seen your animal for more than 3 months, you will be required to make an appointment with a veterinary surgeon before medicines can be dispensed and will be invoiced for a prescription check.
We are able to prescribe the minimum of medication required until your pet needs a further assessment. Some specific medications are limited such that a maximum of 4 weeks can be dispensed at a time.
Under RCVS (Royal College of Veterinary Surgeons) guidelines we are able to dispense flea and worming medication to animals that have had a consultation with a veterinary surgeon within the previous 12 months.
We are unable to accept the return of any medicines once they have left our premises and whilst we are able to dispose of any unused medicines, we are unable to issue a credit for them. Therefore, we would like to remind you to check that all medicines are correct before you leave the practice.
Instead of purchasing medication from the practice you can ask for a written prescription to allow you to purchase the medication from a pharmacy or other registered supplier.