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About the company

Langford Vets is located in the beautiful Somerset countryside, whilst being close to the vibrant city of Bristol. As a subsidiary company of the University of Bristol, we are a commercial veterinary business operating across all animal species and disciplines, whilst also teaching the future generations of vets and nurses.

The Team and Culture

This fast-paced and rewarding role provides extensive learning and development opportunities, working with a passionate and driven team of professionals.

As an HR Advisor you will work as part of the HR Team, currently consisting of an HR Administrator, Co-Ordinator, Business Partner, and Director and working closely with all other departments of the business.

A typical day

No two days will be the same, if you are looking for a varied role within which you can grow your HR knowledge and career this is the role for you.
Some of your day-to-day tasks could include:

Customer Service and Support

Manage ER cases, providing advice to colleagues and managers. Liaise with the HR Business Partner as needed.
Coach and develop managers' leadership skills, ensuring consistent and fair performance management.
Address contractual queries, ensuring compliance with employment legislation/policies.
Support documentation processes related to employment changes, leave, contracts, and salary adjustments.
Ensure proper employment contracting, including work permits and Home Office schemes.
Maintain strong stakeholder relationships and oversee payroll summary.

Planning and Organising

Prioritise work to meet tight deadlines and support HR processes like reviews and pay adjustments.
Manage the annual salary review and reward processes, including appraisals and promotions.
Update employee data, run necessary reports, and support HR projects and training sessions.
Handle queries, deciding when escalation is necessary.

Continuous Improvement

Collaborate with HR leadership to enhance processes and service standards, and review recruitment success.

Further Responsibilities

Maintain good working relationships, communicate effectively, and assist in reviewing HR documentation, policies, and procedures. Provide training and perform other duties as requested by the line manager.

About you
You will need:

Positive work ethic
Team player
Good attention to detail
Strong communication and interpersonal skills
Flexible approach to work
Proven experience as an HR professional working at an HR Advisor level
Experience of confidently dealing with absence, discipline, grievance and performance management
Professional HR qualification (CIPD qualified or equivalent)

Benefits and wellbeing

Our people are at the heart of what we do and as your employer we want to ensure we offer flexibility, support and staff development, where possible, through:

Time off
- 5 weeks holiday per year (plus bank holidays)
- Additional holiday entitlement for Long Service

Wellbeing
- On site Mental Health Champions
- EDI committee
- Employee Forum
- Menopause Café
- Wellbeing talks and events
- Cycle to work scheme
- Family friendly policies, including enhanced maternity and paternity pay (after 2 years’ service)

Health
- Cashplan membership
- Free annual flu vaccination
- Free Specsavers eye test voucher

General
- Free onsite parking
- U2 bus service link to Bristol
- Annual CPD allowance
- Employee discount
- Generous pension scheme – we match up to 8% pension contributions
- Reimbursement of one professional membership fee per year

How to apply

If this role sounds like the right fit for you, click ‘Apply’ and begin your career with Langford Vets.

If you would like an informal discussion about the role, please contact the HR Team on hrteam@langfordvets.co.uk.

Langford Vets is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Closing date: Thursday 12th September
Interviews: Tuesday 17th September

Responsibilities

Job purpose

Job Description

Reports to: HR Director

Applying up to date knowledge and understanding of personnel policy, employment legislation, and HR best-practice to provide advice and guidance to managers and staff on employment related issues.

To support the HR Team to ensure a comprehensive personnel administration service and produce all relevant contractual documentation.

PRINCIPAL ACCOUNTABILITIES:

Customer Service and Support

To take responsibility for the management of ER cases, including sickness management, flexible working requests, performance management plans, grievance and disciplinary processes, providing advice and guidance to colleagues and managers as required. Liaise with the HR Business partner where necessary
Coach and influence managers from a people perspective, developing their management/leadership skills.
In the absence of the HR Administrator and HR Coordinator to administer and coordinate the recruitment and onboarding process for new staff through to the point of start date.

To investigate contractual queries raised by managers and staff, provide solutions and produce appropriate follow up documentation, liaising with the HR Business Partner where
To support the HR Administrator and HR Coordinator to produce all relevant documentation, to include, confirmation of changes to terms of employment, maternity / paternity / parental leave, extensions to fixed term contracts, secondments, salary changes etc. while ensuring compliance with employment legislation and personnel policy.
To ensure the employment contracting of all staff is carried out according to current legislation and policies, advising departmental managers and staff as required, co-ordinating applications for work permits and other Home Office schemes.

Coach and guide managers with the application of consistent and fair performance management process across the business through guidance, coaching and clarity.
To develop and maintain collaborative and strong relationships with all stakeholders.
To support the HR Coordinator and have oversight of the payroll summary, ensuring that any payroll changes are detailed and communicated to the Assistant Accountant in time for payroll cut off.

Planning and Organising

To organise and prioritise own work activities to deliver to tight and potentially competing deadlines.
To support the HR Coordinator and HR Administrator in the administration of any HR processes, for example, probationary reviews, annual reviews and annual pay reviews.
To take ownership of the annual salary review and reward processes e.g. appraisals and promotion through the collation of paperwork, setting up meetings and committees, preparing and issuing letters, updating the employee database and liaising with finance/payroll
Making changes to employee data on the HR System ensuring all data is up to date by conducting annual reviews, i.e. emergency contacts and personal details
Run necessary reports as required, e.g. sickness reports monthly, KPIs etc
To support the HR team to deliver key projects and training sessions on company policies and procedures within the HR plan and People strategy to deliver continuous improvement across the business.

Liaison

Develop a network of contacts within the wider University to support work activities.

Decision Making

Deal with queries, issues and requests and make decisions over when to refer more complex situations to the HR Business Partner and HR Director.

Continuous Improvement

To work closely with the HR Business Partner and HR Director and other members of the Langford Vets management team to improve central processes and service standards.
In conjunction with the HR Business Partner, support the HR Coordinator to review the success of the recruitment process, to ensure the most effective and efficient recruitment and onboarding experience.

Further Responsibilities

Maintaining a good working relationship with all team members.
Communicating in an effective and pleasant manner with clients and colleagues.
Assist in the review of documentation, policies and procedure as necessary.
Provide training and guidance to employees as required regarding HR processes and best practice
Carry out all other reasonable duties as requested by the line manager.

Person Specification

The skills, abilities, experience and knowledge outlined below provide a summary of what is required to carry out this job effectively.

Essential	Desirable
Proven experience as an HR professional working at an HR Advisor level	Exposure to TUPE and related issues
Experience of confidently dealing with absence management, discipline and grievance and performance management
Up to date knowledge of employment legislation and impact on HR practice
Proven knowledge and experience of recruitment and selection activities
Proven knowledge of review and performance management schemes
Strong communication and interpersonal skills
Ability to build strong working relationships
Excellent organisational skills
Professional HR qualification (CIPD or equivalent)
General level of education to A level standard or equivalent
Good problem-solving skills with regards to employment case work solutions
Sound judgement and decision-making skills with appropriate risk assessment
Good IT skills
Flexible approach to work
Interest in advancing own qualifications